Help Desk

Support & Help Center

Have a question about shift calculations, ICS export compatibility, or upcoming Android releases? We're here to help.

Contact Engineering & Support

Submit your inquiry below. Our team reviews incoming requests and responds within 24–48 hours.

Direct Contact

Prefer sending an email directly? Reach us at:

support@shiftona.com

For privacy and security inquiries, contact privacy@shiftona.com.

Frequently Asked Solutions

How do I import .ics files into Google Calendar?

In Google Calendar on desktop, click the Settings gear → Import & Export → Import. Select your exported shiftona_schedule.ics file and choose your target calendar.

What should I do if an overnight shift looks split?

Shiftona exports standard RFC 5545 events with precise start and end timestamps. In your calendar view, ensure your timezone matches your employer's timezone so that shifts crossing midnight display seamlessly.

Can I print the schedule directly?

Yes. Using our PDF export option, you receive a pre-formatted vector calendar optimized for standard A4 and Letter paper formats.